In a world where digital payment methods are growing rapidly, cash still holds its ground as a preferred and necessary form of payment for many people. For small- brick and mortar businesses, navigating the balance between digital convenience and the enduring demand for cash is critical. One of the smartest ways to bridge this gap is by owning an ATM. It might not seem like the flashiest investment, but installing an ATM at your business can have a surprising and lasting impact on your success. By understanding the unique benefits of owning an ATM and how it aligns with current consumer behaviors, you can stay ahead of the curve and future-proof your business in a rapidly changing world.
“Experts” have been predicting a “cashless society” for almost 50 years. Despite the talk, cash is far from obsolete. In fact, studies show that many people still rely on it for everyday transactions even more than the past. For some, cash offers a sense of security; for others, it’s a preferred budgeting tool that helps them manage their spending. Moreover, certain demographics, like older adults or those without access to traditional banking services, often rely heavily on cash. There are also situations where cash is simply more practical—think farmers’ markets, food trucks, or festivals. When you consider these factors, it’s clear that businesses that provide easy access to cash can cater to a broader audience and create a better overall experience for their customers.
ATM Benefits
Installing an ATM at your location does more than just dispense money—it sends a message. It tells customers that you’re thinking about their convenience, making it easier for them to engage with your business. When people see an ATM, they often perceive the location as customer-friendly and accessible. If your business is in retail, entertainment, or hospitality, an ATM can draw in customers who need cash quickly, potentially turning them into paying customers while they’re there. The presence of an ATM can also lead to increased foot traffic, as people who come to withdraw cash may decide to browse, shop, or use your services while they’re on-site.
Another major perk of owning an ATM is that it creates a semi passive income stream. Each transaction generates a surcharge fee, which goes directly to the ATM owner—likely you. While these fees might seem small, they can add up quickly, especially if your business is in a high-traffic area. Over time, these fees can offset the initial cost of purchasing and installing the ATM and even generate significant profits. It’s a win-win: you’re providing a convenient service for your customers while also benefiting financially from the transactions they make.
Simple Buying and Installing Process
The process of buying and integrating an ATM into your business might seem intimidating at first, but it’s simpler than you think. The first step is evaluating your business needs. For example, how often do customers need cash at your location? If you operate a busy retail store, restaurant, or bar, chances are an ATM would be in high demand. Location matters, too. If your business is in an area where cash-based transactions are common— like in an underbanked area, a shopping center, or in a high-traffic convenience store—it’s likely to see a steady stream of users.
Lots of businesses these days are also are utilizing a dual pricing model for credit card transactions. Pay one price for cash, and pay a higher price to go digital. Businesses that utilize these applications are almost no brainers for an ATM and they compliment each other well.
Cost is another consideration. While the upfront expense of purchasing an ATM might seem significant, think of it as an investment in your business. The revenue from surcharge fees can quickly cover the initial cost and lead to ongoing profits. Plus, modern ATMs are built to last and are relatively low-maintenance, especially when paired with a reliable service provider. It’s also worth noting that there are financing options available, which can make the investment more accessible for smaller businesses.
When choosing an ATM, you’ll also want to think about compliance and security. ATMs are highly regulated, and it’s crucial to ensure that your machine meets all required standards. Thankfully, many ATM providers offer machines that come with advanced security features to protect both you and your customers from fraud. This includes everything from encryption technology to tamper-proof designs. With these measures in place, you can feel confident that your investment is safe and secure. We always recommend you buy a new ATM from a reliable and reputable ATM company with experience. We do not recommend you purchase off of Amazon or E-Bay.
Modern Features
Modern ATMs also go beyond just dispensing cash. As payment technologies have evolved, so have ATMs. Many machines (and more importantly processors) now offer NFC (Near Field Communication). These upgrades align with the habits of today’s tech-savvy consumers, who expect flexibility and convenience in their financial interactions. Imagine an ATM that not only dispenses cash but also allows users to dispense money directly from their phones. These features make your ATM even more appealing and position your business as forward-thinking.
Let’s look at some real-world examples. Consider a busy convenience store in a suburban area. Before installing an ATM, customers often left to find cash elsewhere when they realized the store offered a cash discount. By adding an ATM, the store not only kept more customers on-site but also benefited from the surcharge fees. Another example is a bar in a nightlife district. The ATM became a hot spot for patrons needing cash to tip bartenders or pay for cover charges at nearby clubs. These small but impactful additions demonstrate how ATMs can integrate seamlessly into a variety of business environments, improving operations and customer satisfaction.
In addition to financial benefits, owning an ATM is also a way to future-proof your business. While digital payments continue to grow, cash remains a cornerstone of many transactions. Having an ATM ensures that you’re catering to all types of customers, not just those who rely on cards. It shows that your business is adaptable and customer-focused, ready to meet the needs of a diverse audience. As trends shift, your ATM can evolve, too. With software updates and modular designs, many ATMs are built to adapt to new technologies and customer demands, ensuring they remain relevant for years to come.
The decision to buy an ATM is about more than just offering a convenience—it’s about making a strategic investment in your business’s future. By meeting the ongoing demand for cash access, you can attract a wider customer base, increase revenue, and position your business as a valuable part of your community. It’s a simple yet powerful way to stay competitive in an ever-changing market.
If you’re considering adding an ATM to your business, now is the time to take the leap. With a variety of models and financing options available, there’s an ATM solution for every type of business. By taking this step, you’ll not only provide a service your customers will appreciate but also create a new revenue stream that benefits your bottom line.
Ready to explore your options? Contact us today to learn how an ATM can transform your business.
Peter Wilkenshoff
Peter Wilkenshoff is the President of Best Products Sales & Service, Inc, the parent company of BestATMstore.com. With more than 20 years of experience in the ATM industry Peter is a seasoned expert in all things ATM. He is however not a fan of discussing himself in the third person. Except when it’s absolutely necessary (or mildly entertaining).
Follow Me on LinkedIn: https://www.linkedin.com/in/peter-wilkenshoff/
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